easyMAIL Slowdowns Recap

If you are a user of easyMAIL, you are likely aware of the slowdowns we’ve been experiencing, starting 11:00am ET on December 1st, 2015.

First, we thought it was a Denial Of Service attack and network related but it turned out that our Network Appliance filesystem exhausted its allocation of I/O buffers.

Our network operations team was able to alleviate the slowdowns by 6:00pm ET and in an emergency maintenance window expanded the capacity at night.

We apologize for the inconvenience.  We use easyMail internally so we shared your pain.