We are currently experiencing a temporary site outage. While the easyDNS interface cannot be reached, this should not in any way affect our DNS or Mail services.
For approximately 15 minutes this afternoon, our website was inaccessible. This was in no way related to any of our core services, and we do not expect that any DNS resolution or mail service was affected (or URL forwarding, or any of the other wonderful things we do). Only our web interface was inaccessible during that period. We are working to ensure this does not happen again, and apologize for any inconvenience.
So… how was I supposed to read this announcement on the site that is down?!?!hmmmmm?
I checked your twitter but there was nothing there! doh!
Hi Rob,
Actually, after the last DDOS, we restructured so the blog site is more independent, and thus remained accessible. When you made that post, the main site was, I believe, only just coming back. You are correct though, it should have been tweeted, but to be honest, it slipped my mind. This too, is on the roadmap for automation. The personal touch is great, but the fact is, when we’re trying to make sure things are being fixed, it can slip the mind to send the tweet. Sorry about that.
-Arnon (easyPerson)
As pilots say … Aviate, Navigate, Communicate. In that order.
Your kind words are appreciated Drew. 🙂
Rob had a good point though, and the decision has been made to bump the auto-tweeting of status reports to the head of the line. We’ll have that live in the next few business days, I expect. It’s funny actually, the blog has always been our official place for status reports, but during the ddos, the twitter feed became the defacto comms channel, and apparently it’s stuck! The bird, as they sang, is the word.
-Arnon
One big cheer for a future (near) http://status.easydns.com :]
That is just such a good and easily implemented idea that I couldn’t possibly resist.
status.easydns.com now points to the blog. If we ever split things out a bit more, it will point to whatever we use for the purpose then.
Thank you for the excellent suggestion. My guess is you already tested, Mr Anon (why would you be anonymous for a good suggestion by the way?!), so you of all people won’t see the change for a little while, until your local dns resolver clears the cache. But your desired future is very near.
Regards and thanks
Arnon (an easyPerson)
Well it looks like the resolution may have been effected as Yesterday our site was down as well as our webmail. It is now back up but it was down for at least 2 hours yesterday we did nothing to rectify this and it came back online without intervention. Please have a look and see if there were any resolution issues.
Hi Patrick,
We replied to you via email. Let us know at support@easydns.com if you’re stilll experiencing any issues.
Arnon