Now that the Great Migration of nearly all customer domains from the old legacy control panel to the new one is pretty well completed, we can concentrate our efforts more fully on the current platform, and take into account the feedback from our members about the user interface, or UI or UX for short.
While a lot of people have remarked the new UI is crisper, cleaner, faster and fixes a myriad of bugs that were present on the old one and adds a lot of new capabilities, the majority of the feedback can encapsulate the new UI in one word:
Suckage.
I think this goes beyond “resistance to change”. Yes, there is some of that. But there is also a large degree of suckage. The reason for this is because we channeled 90% of our efforts into coding the guts of the new platform, the under-the-hood stuff, and frankly, we didn’t really put a lot of thought into actual, you know, “usability”.
The good news is that the new platform has been coded in a way where we can iterate much more rapidly, and that means we can get straight to work on a new UI/UX without having to recode all the under-the-hood guts from scratch, like we had to last time.
Last week the dev team had the initial meeting for the new easyDNS control panel, UI/UX. We’re evaluating frameworks now then we plan to offload as much as possible to the easyAPI. While we’re at it, we’re moving the easyDNS front end (public) pages into our own easyPress (which launches very soon, hint hint)
To gather as much input as possible feel free to leave your comments and feedback below.
Thanks for listening and sorry about the new UI. We’re on the case.
Lloyd Chambers says
The new UI is a long scrollable button-filled nightmare. I want to renew 3/4/13 domains, and all these buttons.
Where are the checkboxes or filter box or something sensible?!
Lloyd Chambers says
I finally found the expiring domains: way down scrolled off the screen at the bottom below 40 other domains.
Confusing.