In the final push to move the remaining members and domains from the old legacy platform to the shiny new one we want to try to make sure everybody is on the right service level to meet their needs. Many of you on the old system have been with us a long time and may still be using a premium level from the old platform (i.e “DNS Plus”) simply to gain access to URL Forwarding or email forwarding.
In other words, many members are in a position to downgrade to a level of service that provides more features at a lower price.
(By the same token, a very small fraction of domains that use a high number of DNS queries will begin to be migrated to metered rates as previously announced. We will be notifying affected users.)
What follows below is a handy reference chart showing you which of the key features most of you use here are available at each service level. Click the service names for more details on what it means
We haven’t described enterprise DNS below, if you use millions of DNS queries per month and need carrier class DNS you can click here.
domainPlus is our newest service level, it is ideal for non-mission critical domains. We wrote more about it here.
| Package | What You Get | What You Don’t Get | What It Costs |
|---|---|---|---|
domainPlus |
|
|
$15/year |
DNS Hosting |
|
$35/year(easyDNS Registrar) $19.95/year(your registrar) |
|
DNS Pro |
|
(requires enterprise DNS service) |
$55/year(easyDNS Registrar) $39.95/year(your registrar) |
The Fine Print
* 99.5% of all domains we manage use less than 5 million queries per month. Queries over quota bill at $2/million queries.
** API is not publicly available yet, but it is so close we’re listing where it will fall in this matrix now.
*** Currently we’re supporting openid v1.1 which works for most openid enabled sites.
How to Downgrade (or Upgrade)
Go into Domain Overview -> “Domain Settings” -> Service Management:
Downgrading is easy, the wizard shows you what features you are currently using and whether you can safely downgrade without losing any functionality.
It’s one click and then it’ll drop the amount of the prorated difference in price as a credit into your user account balance. That credit never expires and can be used for any subsequent transaction on the system, renewals, new domains, anything.
In the table of what-you-get vs what-you-don’t-get, it would be helpful if each optional item had a link that would explain its significance and the possible consequence(s) of not having that feature so that users could be better informed on the cost vs the benefits of each service level.
Hi Allan, thanks for the suggestion. I’ve added links to describe the various services.
Thanks for the info.
I wanted to add that in the last few days I have noticed a major improvement in easymail – in that all my easymail accounts now have a systematic spam filter. It really makes a big difference.
I have sent in emails to support complaining of the lack of such a filter. So I now want to congratulate you for getting one operational. But I have not seen any announcement of the introduction of this spam filter!
Best wishes,
Gareth